Employment Opportunities
Position Title: Customer Service Clerk
Experience and Education Required:
- High School Diploma or Equivalent
- Valid Driver’s License
- Excellent computer skills including Excel and Word.
- 3 years of experience in customer service or bachelor’s degree in business related fields.
- Positive customer service attitude.
- Strong verbal and written communication skills.
- Ability to use logic and good judgement to assist with customer questions.
- Capability to learn utility billing software.
- Organizational skills, flexibility, and ability to coordinate several projects simultaneously.
Responsibilities (included but are not limited to):
- Receiving and recording customer payments in person, by phone, or by mail.
- Opening new accounts by acquiring and inputting information from customers into utility billing software.
- Running reports to create disconnect list.
- Assisting customers with questions regarding payments, charges, general information for new services, and other miscellaneous inquiries.
- Prepares collection letters.
- Prepares and scans routine paperwork associated with tasks listed above.
Job Type: Full-time
Hours of Work: Monday – Friday 7:30am-4:00pm
Salary: $13.00 per hour
Benefits: Louisiana Parochial Employees Retirement System; group health, vision, and dental insurances; and paid time off.
Applications should be emailed to hr@tangiwater.com or dropped off at our office by Friday, May 3, 2024, at 4:00 p.m.